FAQs

  • Occupational therapy (OT) helps children develop the skills they need for everyday life, including self-care, play, and social interactions. Our goal is to support your child in achieving their personal and developmental goals.

  • We work with children ages 3 to 15 years who may need support with development, learning, participation, or independence in everyday activities.

  • Therapy sessions can occur in:

    • Your home

    • Your child’s school or daycare

    • Community settings

    • This helps therapy feel natural and meaningful for your child.

  • Typically, Face to face therapy sessions last about 50-60 minutes, depending on your child’s needs and your preferences.

  • The first session usually involves:

    • Getting to know your child

    • Understanding your family’s goals and concerns

    • Observing how your child engages in play and completing formal assessments

    • Discussing the best therapy plan moving forward

  • Absolutely! We encourage caregivers to be involved during sessions to reinforce skills and strategies at home

  • No referral is required to access occupational therapy services. However, we are always happy to collaborate with other professionals involved in your child’s care.

  • Therapy can be funded under:

    • NDIS plans (self-managed or plan-managed)

    • Medicare rebates from a GP or Specialist (Paediatrician or Psychiatrist)

    • Private health insurance

  • Yes, we welcome children who are self-managed or plan-managed under the NDIS.

  • Yes, this process has been thoughtfully designed to give us a comprehensive understanding of your child, ensuring the information we gather is thorough and aligns with your family’s needs.

  • Please bring any relevant reports, assessments, and contact details to any other people who are important in your child’s care team. This will help us get a clearer picture of their needs.

  • We provide regular updates on your child's progress, including goals achieved and areas to focus on. You are also welcome to ask questions at any time.

  • Yes. We require at least 48 hours’ notice for any cancellations or rescheduling. This allows us to adjust our schedule and offer the appointment time to other families.

    For example:

    • A 9:00am Monday appointment must be cancelled by 9:00am Saturday.

    • A 9:00am Wednesday appointment must be cancelled by 9:00am Monday.

    • If a public holiday falls within the 48 business hours, the notice period moves to the previous business day at the same time.

    A full charge will be issues minus travel km’s if a session is cancelled within the 48 hour period.

  • We understand that unexpected situations can arise. Where possible, we will work with you to offer alternative options, such as:

    • A telehealth parent consultation

    • Rescheduling within the same week (subject to clinician availability)

    • Providing home-based activities to help your child continue working towards their goals

    These options help ensure continuity of care and ongoing progress, even when plans change.

  • We take privacy seriously and adhere to all relevant laws and regulations regarding the confidentiality of your child’s information.

  • Yes, we offer telehealth sessions as an option for families who prefer remote therapy.

    This can be especially useful for families in remote areas or those who prefer to stay home.

  • Getting started is easy! Simply complete our enquiry form, and we’ll contact you to schedule an initial assessment.

  • Sprout & Co Therapies offers mobile, play-based paediatric occupational therapy across the Gold Coast, including fine motor and handwriting development, sensory processing and regulation, emotional regulation and interoception, daily living skills, gross motor development, play and social skills, and school readiness. Sessions are delivered in home, school and community settings and therapy plans are individualised to each child.

  • Paediatric occupational therapy can help children who have challenges with fine motor skills, sensory processing, emotional regulation, daily living tasks, social interaction or classroom participation. A first appointment includes information gathering and assessment to determine whether occupational therapy is the right fit and to identify appropriate goals.

  • We are a mobile service operating across the Gold Coast and provide sessions in the child's natural environments, including home, school and community settings. Delivering therapy in real-life contexts helps targets transfer into everyday routines.

  • To get started, contact Sprout & Co Therapies via the contact details on the website or click the enquiry form link to request an initial assessment or consultation. The team will discuss your child's needs, available appointment options and the next steps for assessment and goal setting.

  • Sprout & Co Therapies supports NDIS, Medicare and private funding pathways and can provide the documentation and reports families commonly need for claims and plan management. Speak with the clinic team about your individual funding situation so they can advise on available options.

  • The initial assessment typically includes caregiver interview, observation of the child in functional tasks, and standardised assessments as needed to identify strengths and challenges. From there the therapist and family collaborate to set measurable, goal-oriented plans that focus on real-life outcomes.

  • Session length and recommended frequency are tailored to each child's needs and goals and will be discussed during the initial assessment. The therapist will provide a suggested plan that balances intensity with family routines and priorities.

  • Sprout & Co Therapies uses a family-focused, collaborative approach that includes coaching caregivers and providing practical strategies to use between sessions. Therapy aims for functional outcomes that fit family routines, with regular progress updates and opportunities to adjust goals.