FAQs

  • Occupational therapy (OT) helps children develop the skills they need for everyday life, including self-care, play, and social interactions. Our goal is to support your child in achieving their personal and developmental goals.

  • We work with children ages 3 to 15 years who may need support with development, learning, participation, or independence in everyday activities.

  • Therapy sessions can occur in:

    • Your home

    • Your child’s school or daycare

    • Community settings

    • This helps therapy feel natural and meaningful for your child.

  • Typically, Face to face therapy sessions last about 50-60 minutes, depending on your child’s needs and your preferences.

  • The first session usually involves:

    • Getting to know your child

    • Understanding your family’s goals and concerns

    • Observing how your child engages in play and completing formal assessments

    • Discussing the best therapy plan moving forward

  • Absolutely! We encourage caregivers to be involved during sessions to reinforce skills and strategies at home

  • No referral is required to access occupational therapy services. However, we are always happy to collaborate with other professionals involved in your child’s care.

  • Therapy can be funded under:

    • NDIS plans (self-managed or plan-managed)

    • Medicare rebates from a GP or Specialist (Paediatrician or Psychiatrist)

    • Private health insurance

  • Yes, we welcome children who are self-managed or plan-managed under the NDIS.

  • Yes, this process has been thoughtfully designed to give us a comprehensive understanding of your child, ensuring the information we gather is thorough and aligns with your family’s needs.

  • Please bring any relevant reports, assessments, and contact details to any other people who are important in your child’s care team. This will help us get a clearer picture of their needs.

  • We provide regular updates on your child's progress, including goals achieved and areas to focus on. You are also welcome to ask questions at any time.

  • Yes. We require at least 48 hours’ notice for any cancellations or rescheduling. This allows us to adjust our schedule and offer the appointment time to other families.

    For example:

    • A 9:00am Monday appointment must be cancelled by 9:00am Saturday.

    • A 9:00am Wednesday appointment must be cancelled by 9:00am Monday.

    • If a public holiday falls within the 48 business hours, the notice period moves to the previous business day at the same time.

    A full charge will be issues minus travel km’s if a session is cancelled within the 48 hour period.

  • We understand that unexpected situations can arise. Where possible, we will work with you to offer alternative options, such as:

    • A telehealth parent consultation

    • Rescheduling within the same week (subject to clinician availability)

    • Providing home-based activities to help your child continue working towards their goals

    These options help ensure continuity of care and ongoing progress, even when plans change.

  • We take privacy seriously and adhere to all relevant laws and regulations regarding the confidentiality of your child’s information.

  • Yes, we offer telehealth sessions as an option for families who prefer remote therapy.

    This can be especially useful for families in remote areas or those who prefer to stay home.

  • Getting started is easy! Simply complete our enquiry form, and we’ll contact you to schedule an initial assessment.